Shipping policy
Shipping Policy
Last updated: May 2026
We want to get your MIRLOZE order to you as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.
Shipping Destinations
We currently ship to Canada and select international destinations. Shipping availability and rates are shown at checkout based on your location.
Estimated Delivery Times
Canada (Standard): 7–14 business days
International (Standard): 14–30 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can track your order directly through the carrier's website.
Customs & Duties
For international orders, customs fees and import duties may apply. These charges are the responsibility of the customer and are not included in our prices. MIRLOZE is not responsible for customs delays.
Lost or Delayed Packages
If your package has not arrived within the estimated window, please contact us and we will work with the carrier to locate your shipment.
Incorrect Address
Please double-check your shipping address before placing your order. MIRLOZE is not responsible for packages delivered to an incorrect address provided by the customer.